Frequently Asked Questions

Click on any question to get the answer
I’ve always been able to work things out on my own, or at least with the help of family and/or friends. Why should I seek the assistance of a professional counselor?

There are times when family and friends can be extremely helpful assisting us with our issues.  Oftentimes they can help us determine our best options or encourage us to keep the faith.  There are times, however, when those closest to us may not ask the right questions or provide the best guidance.  Professional counselors are trained to listen and to ask the right questions.  We do not make decisions for you; rather we help you sort out your options based on the values that are important to you.

I am considering seeking the help of a professional counselor. Is this a sign of personal weakness?

No.  Most people would agree that realizing your need for professional counseling  and taking the steps to secure it is a sign of personal strength.  Ultimately, you have to decide.  We all need a support system.  The question is whether or not  your current support system is adequate in light of the issues you are currently facing.

Does seeking the assistance of a professional counselor means I am mentally or emotionally unstable?

No.  Seeking the assistance of a professional counselor does not means that you are mentally or emotionally unstable.  Rather, it means you need more support than your current support system can provide.  Adding a professional counselor to your support system can help you achieve and maintain a high level of mental and emotional stability in spite of the issues you face.

What about confidentiality? I am a very private person.

We value your confidentiality and strictly adhere to federal laws (HIPAA) concerning mental health and medical records.  We will  provide you a copy of the HIPAA laws when you present for your first counseling session.

I am unsure about insurance versus self-pay versus other ways of paying for my sessions. What are my options?

Payment options can be confusing. The important thing to understand is that behavioral health insurance requires a behavioral health diagnosis based on the DSM-V, i.e. depression, anxiety or some other behavioral health disorder at levels that impact life quality.  If you go the behavioral health insurance route, be sure to confirm your coverage and know your deductible, copay, and/or number of annually authorized sessions your insurer will cover. The insurance verification form under “Client Forms” can assist with securing this information.

EAP or employee assistance programs (these programs also go by other names) don’t usually require a diagnosis and may be the better route. You can check into your employee benefits online or by contacting human resources at your job.

Self-pay is an agreement to receive services between you and your therapist; no third party is involved, as is the case with insurance and EAP.

What is coaching? What’s the difference between the coaching and the therapy that you offer, since both of them are from a professional counselor?

Coaching typically focuses on developing and improving some aspect of yourself in order to achieve success in your career and/or personal life. Therapy typically helps you identify roadblocks or issues that may be inhibiting your ability to grow or heal. As a professional counselor, we combine all of those skills to help you move forward in a healthy way, achieving the desired outcome, either professionally or personally.

How much does it cost to see one of your counselors?

If you are seriously considering seeking professional counseling with one of our counselors, you are encouraged to email or contact the counselor you are interested in working with.  He or she would welcome the opportunity to speak with you about counseling fees and/or the possibility of using your insurance.  We will do all we can to make arrangements for you to receive the support you need, regardless of your ability to pay full fee.

I am currently employed, but miserable in my job. Can a career coach help or is that just for unemployed people?

Yes. Working with a Coach will help you identify who you are today, where you want to go, and how you want to get there. The Coach will help you gain a better understanding of what your strengths and skills are, along with your passions. Many times people find that working with a Career Coach while they are still employed allows them to “step outside” for a moment to better understand who they are, and identify skills that can be used in other careers that may be more fulfilling.

What about my religious leader? I think I would feel more comfortable seeking out my spiritual advisor for help.

Religious leaders can be great resources.  This is especially true if they have the experience and training necessary to counsel you.  Most religious leaders, however, will let you know when your needs fall outside the scope of their training and skill set.  Many will then recommend you to a professional counselor.